:root{
  --bg:#10141E;--bg2:#161C2C;--panel:#1C2436;--panel2:#222C42;--line:#2B3550;--line2:#39456A;
  --ink:#F2F3F6;--ink2:#B4BCCD;--ink3:#8A94AA;
  --gold:#C9A24B;--gold2:#E8C97A;--gold3:#96712C;--gold-bg:rgba(201,162,75,.14);
  --good:#5FCF8E;--good-bg:rgba(95,207,142,.14);--warn:#E6B45A;--warn-bg:rgba(230,180,90,.14);--bad:#F08A7E;--bad-bg:rgba(240,138,126,.14);
  --mono:"IBM Plex Mono",ui-monospace,Menlo,monospace;--sans:Montserrat,system-ui,-apple-system,"Segoe UI",Arial,sans-serif;
  --out:cubic-bezier(.22,1,.36,1);--r:10px;
  --z-sticky:10;--z-drag:20;--z-drawer:25;--z-toast:30;
  --col-w:284px;
  color-scheme:dark;
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--sans);font-size:14px;line-height:1.45;-webkit-font-smoothing:antialiased}
a{color:inherit}
.hidden{display:none!important}
.mono,.num{font-family:var(--mono);font-variant-numeric:tabular-nums}
button{font:inherit}
::selection{background:var(--gold3);color:#fff}

/* brand */
.brand{display:inline-flex;align-items:center;gap:9px;white-space:nowrap;font-weight:700;font-size:16px;letter-spacing:-.01em;text-decoration:none;color:var(--ink)}
.brand b{color:var(--gold2);font-weight:800}
.mark{display:inline-flex;align-items:flex-start;gap:2px;height:16px}
.mark i{display:block;width:4px;border-radius:1.5px;background:var(--gold)}
.mark i:nth-child(1){height:16px}.mark i:nth-child(2){height:11px;background:var(--gold2)}.mark i:nth-child(3){height:7px}

/* login */
.login{min-height:100dvh;display:grid;place-items:center;padding:24px 16px}
.login-card{width:min(380px,100%);background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:26px 24px 24px}
.login-card .brand{font-size:22px}
.login-sub{margin:6px 0 18px;color:var(--ink2)}
label{display:block;font-weight:600;font-size:13px;color:var(--ink2)}
label input,label select,.field select,.field input{display:block;width:100%;margin-top:6px;font:inherit;font-size:14px;color:var(--ink);background:var(--bg2);border:1.5px solid var(--line2);border-radius:8px;padding:9px 12px;transition:border-color .15s}
label input:focus,label select:focus,.field select:focus,.field input:focus{outline:none;border-color:var(--gold)}
input::placeholder{color:var(--ink3)}
.err{color:var(--bad);font-weight:600;margin:10px 0 0}

/* buttons */
.btn{appearance:none;border:1.5px solid var(--line2);background:var(--panel2);color:var(--ink);font-weight:700;font-size:13.5px;border-radius:999px;padding:9px 16px;cursor:pointer;transition:transform .15s var(--out),background .15s,border-color .15s;white-space:nowrap}
.btn:hover{border-color:var(--gold3);background:var(--panel)}
.btn:active{transform:scale(.97)}
.btn:disabled{opacity:.5;cursor:default;transform:none}
.btn.gold{background:var(--gold);border-color:var(--gold);color:#10141E}
.btn.gold:hover{background:var(--gold2);border-color:var(--gold2)}
.btn.ghost{background:transparent}
.btn.sm{padding:6px 12px;font-size:12.5px}
.btn.block{display:block;width:100%;margin-top:16px}
button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,[tabindex]:focus-visible{outline:3px solid var(--gold2);outline-offset:2px}

/* shell */
.top{position:sticky;top:0;z-index:var(--z-sticky);display:flex;align-items:center;gap:20px;padding:10px 20px;background:rgba(16,20,30,.94);backdrop-filter:blur(8px);border-bottom:1px solid var(--line)}
.tabs{display:flex;gap:4px;margin-left:8px}
.tabs a{text-decoration:none;font-weight:600;color:var(--ink2);padding:7px 12px;border-radius:8px;transition:color .15s,background .15s}
.tabs a:hover{color:var(--ink);background:var(--panel)}
.tabs a.on{color:var(--gold2);background:var(--gold-bg)}
.top-right{margin-left:auto;display:flex;align-items:center;gap:8px}
.view{padding:16px 20px 40px}
@media (max-width:1000px){.top{flex-wrap:wrap;gap:10px 16px}.tabs{order:3;width:100%;margin:2px 0 0;overflow:auto}}
@media (max-width:720px){.top{padding:10px 14px}.view{padding:12px 12px 40px}.top-right .btn{padding:6px 10px}}

.pill{display:inline-flex;align-items:center;gap:6px;font-family:var(--mono);font-size:12px;font-weight:600;padding:4px 10px;border-radius:999px;border:1px solid var(--line2);color:var(--ink2);background:var(--bg2);white-space:nowrap}
.pill.live{color:var(--good);border-color:rgba(95,207,142,.45);background:var(--good-bg)}
.pill.warn{color:var(--warn);border-color:rgba(230,180,90,.45);background:var(--warn-bg)}
.pill.busy::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--gold2);animation:blink 1.2s infinite}
@keyframes blink{50%{opacity:.3}}

/* toolbar */
.toolbar{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap;margin:0 0 14px}
.field{display:flex;flex-direction:column;gap:0;min-width:150px}
.field>span{font-weight:600;font-size:12px;color:var(--ink3)}
.field select,.field input{margin-top:5px;padding:7px 10px;font-size:13.5px}
.field.grow{flex:1 1 180px}
.seg{display:inline-flex;margin-top:5px;background:var(--bg2);border:1.5px solid var(--line2);border-radius:8px;padding:2px;gap:2px}
.seg button{appearance:none;border:0;background:transparent;color:var(--ink2);font-weight:600;font-size:13px;padding:5px 11px;border-radius:6px;cursor:pointer;transition:background .15s,color .15s,transform .15s var(--out)}
.seg button:hover{color:var(--ink)}
.seg button:active{transform:scale(.97)}
.seg button.on{background:var(--gold);color:#10141E}
.toolbar .summary{margin-left:auto;color:var(--ink2);font-weight:600;display:flex;align-items:center;gap:14px;padding-bottom:7px}
.toolbar .summary .num{color:var(--ink)}
.toggle{display:inline-flex;align-items:center;gap:7px;cursor:pointer;font-weight:600;font-size:12.5px;color:var(--ink2);user-select:none;padding-bottom:9px}
.toggle input{accent-color:var(--gold);width:15px;height:15px;margin:0}
.link{background:none;border:0;color:var(--gold2);font-weight:700;cursor:pointer;padding:0;text-decoration:underline;text-underline-offset:3px}

/* board */
.board{display:flex;gap:12px;overflow-x:auto;overscroll-behavior-x:contain;padding:2px 2px 14px;scroll-padding:0 12px;min-height:calc(100dvh - 150px)}
.board::-webkit-scrollbar{height:10px}
.board::-webkit-scrollbar-thumb{background:var(--line2);border-radius:999px}
.col{flex:0 0 var(--col-w);width:var(--col-w);display:flex;flex-direction:column;background:var(--bg2);border:1px solid var(--line);border-radius:12px;max-height:calc(100dvh - 160px);transition:border-color .15s,background .15s}
.col.over{border-color:var(--gold);background:rgba(201,162,75,.07)}
.col.empty{flex-basis:132px;width:132px}
.col-head{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:11px 12px 9px;border-bottom:1px solid var(--line)}
.col-head h2{margin:0;font-size:13px;font-weight:700;letter-spacing:-.005em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.col-head .count{font-family:var(--mono);font-size:12px;font-weight:600;color:var(--ink2);background:var(--panel2);border-radius:999px;padding:2px 8px;min-width:28px;text-align:center}
.col-head .count.zero{color:var(--ink3);background:transparent}
.col-body{overflow-y:auto;padding:8px;display:flex;flex-direction:column;gap:8px;flex:1 1 auto;min-height:60px}
.col-body::-webkit-scrollbar{width:8px}
.col-body::-webkit-scrollbar-thumb{background:var(--line2);border-radius:999px}
.col-body .none{color:var(--ink3);font-size:12.5px;text-align:center;padding:18px 6px}

.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:10px 11px 9px;cursor:grab;user-select:none;-webkit-user-select:none;touch-action:pan-y;transition:border-color .15s,transform .15s var(--out),opacity .15s;position:relative}
@media (hover:hover) and (pointer:fine){.card:hover{border-color:var(--line2)}}
.card:active{cursor:grabbing}
.card.lifted{opacity:.3}
.card.moved{animation:settle .22s var(--out)}
@keyframes settle{from{transform:scale(.97);opacity:.6}to{transform:none;opacity:1}}
.card .name{font-weight:700;font-size:13.5px;line-height:1.25;display:flex;align-items:baseline;justify-content:space-between;gap:8px}
.card .name span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.card .name .price{flex:0 0 auto;font-family:var(--mono);font-size:11.5px;font-weight:600;color:var(--ink2)}
.card .type{text-transform:uppercase;letter-spacing:.02em}
.card .row{display:flex;align-items:center;gap:6px;margin-top:6px;font-size:12px;color:var(--ink2);min-width:0}
.card .row .agent{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}
.card .row .sep{color:var(--line2)}
.chip{display:inline-block;font-size:11px;font-weight:700;padding:2px 7px;border-radius:999px;white-space:nowrap;max-width:140px;overflow:hidden;text-overflow:ellipsis;line-height:1.5}
.card .meta{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:7px;font-family:var(--mono);font-size:11px;color:var(--ink3)}
.card .meta .facts{display:flex;align-items:center;gap:6px;white-space:nowrap;overflow:hidden;min-width:0}
.card .meta .facts>span{flex:0 0 auto}
.card .meta .sep{color:var(--line2)}
.card .meta .quiet{color:var(--warn)}
.card .meta .quiet.bad{color:var(--bad)}
.card .acts{display:flex;gap:2px;flex:0 0 auto;margin-right:-6px}
.icon-btn{appearance:none;border:0;background:transparent;color:var(--ink3);width:26px;height:26px;border-radius:7px;display:grid;place-items:center;cursor:pointer;padding:0;transition:background .12s,color .12s,transform .12s var(--out);text-decoration:none}
.icon-btn:hover{background:var(--panel2);color:var(--ink)}
.icon-btn:active{transform:scale(.94)}
.icon-btn svg{width:15px;height:15px}

.drag-ghost{position:fixed;z-index:var(--z-drag);pointer-events:none;width:calc(var(--col-w) - 16px);transform:rotate(1.5deg);box-shadow:0 18px 40px rgba(0,0,0,.45);border-color:var(--gold3)!important;cursor:grabbing}
body.dragging{cursor:grabbing}
body.dragging *{cursor:grabbing!important}

/* drawer */
.drawer-backdrop{position:fixed;inset:0;background:rgba(6,9,16,.55);z-index:calc(var(--z-drawer) - 1);opacity:1;transition:opacity .2s}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(480px,100%);background:var(--panel);border-left:1px solid var(--line);z-index:var(--z-drawer);padding:18px 20px 28px;overflow-y:auto;transform:translateX(0);transition:transform .22s var(--out)}
.drawer.closing{transform:translateX(100%)}
@starting-style{.drawer{transform:translateX(100%)}.drawer-backdrop{opacity:0}}
.drawer h2{margin:0;font-size:20px;font-weight:800;letter-spacing:-.02em;line-height:1.15;padding-right:36px}
.drawer .sub{color:var(--ink2);margin:4px 0 14px;font-weight:500}
.drawer .close{position:absolute;top:14px;right:14px}
.drawer dl{display:grid;grid-template-columns:110px 1fr;gap:7px 12px;margin:0 0 16px;font-size:13px}
.drawer dt{color:var(--ink3);font-weight:600}
.drawer dd{margin:0;color:var(--ink);overflow-wrap:anywhere}
.drawer .stage-pick{margin:16px 0}
.drawer .stage-pick span{display:block;font-weight:600;font-size:12px;color:var(--ink3);margin-bottom:5px}
.drawer .actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:6px}
.drawer .moves{margin-top:18px;border-top:1px solid var(--line);padding-top:12px}
.drawer .moves h3{margin:0 0 8px;font-size:12px;color:var(--ink3);font-weight:700}
.drawer .moves li{list-style:none;font-size:12.5px;color:var(--ink2);padding:4px 0}
.drawer .moves ul{margin:0;padding:0}
.drawer .tags{display:flex;flex-wrap:wrap;gap:5px}
.drawer .tags .chip{background:var(--panel2);color:var(--ink2)}

/* what's happening */
.muted{color:var(--ink3)}
.happening{margin-top:18px;border-top:1px solid var(--line);padding-top:12px}
.happening h3{margin:0 0 8px;font-size:12px;color:var(--ink3);font-weight:700;display:flex;justify-content:space-between;align-items:center}
.happening h3 .link{font-size:12px;font-weight:600}
.summary-text{margin:0 0 10px;font-size:13.5px;line-height:1.5;color:var(--ink)}
.ai{background:var(--gold-bg);border:1px solid rgba(201,162,75,.35);border-radius:10px;padding:10px 12px;margin:0 0 10px}
.ai p{margin:0 0 4px;font-size:13.5px;line-height:1.5}
.ai .muted{font-size:11.5px}
.stats{display:flex;flex-wrap:wrap;gap:6px 12px;margin:0 0 10px;font-size:12px;color:var(--ink2)}
.stats .stat b{color:var(--ink);font-weight:600}
.timeline{list-style:none;margin:0;padding:0;border-top:1px solid var(--line)}
.tl{display:grid;grid-template-columns:104px 46px 1fr;gap:8px;padding:7px 0;border-bottom:1px solid var(--line);font-size:12.5px;align-items:start}
.tl-when{font-family:var(--mono);font-size:11px;color:var(--ink3);padding-top:2px;white-space:nowrap}
.tl-kind{font-family:var(--mono);font-size:10.5px;font-weight:600;color:var(--ink3);text-transform:uppercase;padding-top:2px}
.tl.call.talked .tl-kind,.tl.text.in .tl-kind,.tl.email.in .tl-kind,.tl.call.in .tl-kind{color:var(--good)}
.tl.appointment .tl-kind{color:var(--gold2)}
.tl-text b{font-weight:600;color:var(--ink)}
.tl-body{display:block;color:var(--ink2);margin-top:2px;line-height:1.4;overflow-wrap:anywhere}
.happening .actions{margin-top:10px}

/* sources page */
.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:12px;background:var(--bg2)}
table{border-collapse:collapse;width:100%;font-size:13px;min-width:720px}
th,td{text-align:left;padding:9px 12px;white-space:nowrap}
thead th{position:sticky;top:0;background:var(--panel);color:var(--ink3);font-size:12px;font-weight:700;border-bottom:1px solid var(--line);z-index:1}
tbody tr:nth-child(even){background:rgba(255,255,255,.015)}
tbody tr:hover{background:var(--panel)}
td.num,th.num{text-align:right;font-family:var(--mono);font-variant-numeric:tabular-nums}
td.num.zero{color:var(--ink3)}
tbody th{font-weight:700;position:sticky;left:0;background:var(--bg2);border-right:1px solid var(--line)}
tfoot td,tfoot th{border-top:1px solid var(--line);font-weight:700;background:var(--panel)}
.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap;margin:0 0 14px}
.page-head h1{font-size:20px;font-weight:800;letter-spacing:-.02em;margin:0}
.page-head p{margin:4px 0 0;color:var(--ink2)}

/* activity */
.log{margin:0;padding:0;list-style:none;border:1px solid var(--line);border-radius:12px;background:var(--bg2);overflow:hidden}
.log li{display:grid;grid-template-columns:150px 1fr;gap:12px;padding:10px 14px;border-bottom:1px solid var(--line);font-size:13px}
.log li:last-child{border-bottom:0}
.log .when{font-family:var(--mono);font-size:12px;color:var(--ink3)}
.log .fail{color:var(--bad)}
.empty-page{color:var(--ink2);padding:30px 0;text-align:center}

/* skeleton */
.sk{background:linear-gradient(90deg,var(--panel) 25%,var(--panel2) 50%,var(--panel) 75%);background-size:200% 100%;animation:sk 1.1s linear infinite;border-radius:8px}
@keyframes sk{to{background-position:-200% 0}}
.sk-card{height:78px}

/* toast */
.toast{position:fixed;left:50%;bottom:22px;transform:translateX(-50%);z-index:var(--z-toast);background:var(--panel2);border:1px solid var(--line2);color:var(--ink);font-weight:600;padding:10px 16px;border-radius:999px;box-shadow:0 10px 30px rgba(0,0,0,.4);transition:opacity .2s,transform .2s var(--out)}
.toast.bad{border-color:rgba(240,138,126,.5);color:var(--bad)}
@starting-style{.toast{opacity:0;transform:translateX(-50%) translateY(8px)}}

@media (prefers-reduced-motion:reduce){
  .pill.busy::before,.sk{animation:none}
  .card.moved{animation:none}
  .drawer,.drawer-backdrop,.toast{transition:none}
  @starting-style{.drawer{transform:none}}
}